Returns & Exchanges

At Spider Shoppe, we want you to be completely entangled in love with your new wardrobe. If a piece doesn't fit your web perfectly, we offer hassle-free returns and exchanges within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn items with original tags attached into the original shipping bag or a secure box of your choice.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label from our portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.